? Open-ended text analysis

• How closing the voice into a loop looks in practice - close the loop on the Startquestion platform

  The Net Promoter Score is a survey which popularity continues to grow - it quickly gained recognition among the most famous companies, regardless of the industry, size or locati...

• How to perform a quantitative analysis of the verbatim? (cross tables, rankings)

  Creating tags and then analysing the feedback from the clients allows for a quantitative analysis of qualitative data, which we understand as comments and emotions of the respo...

• How to conduct a sentiment analysis?

  If you have come to this point with us, you surely already know how to create tags, assign them to a specific answer of a respondent in the survey and mark their emotional color...

• How to create verbatim tag marks?

  Any company that listens to what its customers is aware that researching and measuring customer experiences is a very difficult thing. Why is that, you may ask? This is because ...