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Multilingual Surveys
Daria Zakrzewska avatar
Written by Daria Zakrzewska
Updated over 2 months ago


In our panel you can create one survey in many different languages.

Thanks to this, respondents will be able to choose the language in which they want to complete the survey at the beginning of the questionnaire.

How to add the language?

To add another language to your survey, go to the Create tab and select Languages.
Click the plus icon or Add translation.

A new column will appear with a drop-down list from which you can select the language you are interested in.

After selecting the language, fields for entering the translated content of questions and answers will appear in the Questions tab. By going to the System messages tab, you can also change the content of messages, hints or other information displayed to the respondent.

To save the added language, click Save.
You can add as many languages ​​as you want. To do this, click the plus icon again or Add translation.

How to upload the language translation file?

Once you have added a language to your survey, click the File. Here you can download a file in xlsx format to prepare a translation of your survey. Click Download the translation file...

In the file you will find the columns corresponding to the content found in your survey, i.e. the content from the Questions and System messages tab.

The file also contains instructions to help you complete it appropriately.

After completing the file, click Upload the translation file... to add the prepared survey content in another language. Then click Save to save your changes.

Each language has a separate translation file.

Important: Please note that making changes to the survey after downloading the file will require you to download a new translation file. Make sure the survey is complete before you start editing this file.

How does it work?

After opening the survey link in the browser window, the respondent can select a language from the drop-down list in the upper right corner.

By default, the survey is displayed in the browser language.

You can also send respondents a link to the survey with the appropriate language already selected.
To do this, simply add the parameter ?lang=country symbol to the survey link.

The link will look like this:

startquestion.com/survey/111111/survey-satisfaction.html?lang=es

List of language codes to use in the lang parameter

Below you will find a list of all the language codes included in our panel.

Language

The value of the lang attribute

Bosnian

bs

Bulgarian

bg

Chinese

zh

Croatian

hr

Czech

cs

Danish

dk

Estonian

et

Finnish

fi

French

fr

Greek

gr

Georgian

ka

Spanish

es

Indonesian

id

Korean

ko

Lithuanian

lt

Latvian

lv

Dutch

nl

German

de

Norwegian

no

Portuguese

pt

Russian

ru

Romanian

ro

Serbian

sr

Slovak

sk

Slovenian

si

Swedish

se

Taiwanese

tw

Ukrainian

ua

Hungarian

hu

Italian

it

Multilingual analysis and comparison

Survey results in all added languages ​​are available in the Results tab. Each language is assigned an attribute - Survey language.
To filter respondents' responses based on their language selection, use filters.
Click More filters and select the Survey language attribute.

Select the language for which you want to analyze. Click Apply.


If you want to compare how respondents answered depending on their chosen language, use the Respondent groups comparison, where you can quickly compare results based on the attribute Survey Language.

Click Add comparison.

Select Respondents groups.

From the list, select which question you want to analyze. Then select the attribute to compare - Survey language.

In the next step, select which languages you want to compare. A search field is available to search for attribute values, or you can click the relevant checkbox or select all languages by clicking Select all.

Once you have made your selection, click Apply.

A chart will appear comparing respondents' answers for each selected language. There is information about the language next to each graph and in the table.

You can save the results with aplied filters and added comaprisons as a new report.

The Survey language attribute is also visible in the Responses tab, for each response that has selected the survey language. Responses that were collected before languages ​​were added to the survey do not contain this attribute.

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