Have you created a new account in Startquestion, and the old account has a template which you currently need?
You are not able to transfer the survey design between independent accounts on your own. If you contact us at contact@startquestion.com we can copy the survey to your second account.
Please include the following information in the message you write to us:
路 the e-mail address of the account where the project is currently located,
路 the name of the survey you would like to transfer,
路 the email address of the account you want to transfer the survey to.
If you provide us all the above information, we will be able to perform the entire operation efficiently.