One of the main functions of the Startquestion.com platform is the ability to generate files based on the responses of the users who took part in your study. These can be various types of reports, lists of respondents or raw data saved in various file formats.

We understand that each file generated on the basis of the study data may contain sensitive data about your company. Therefore, in Startquestion.com we deal with the file Download Center.

Once you have gone to the selected project, there is a Downloads button in the top right corner.

All the files generated on the platform on your account are aggregated there. The files are stored on the server and ready for downloading for 7 days from the date of their generation. After this period, the files will be deleted.

This solution is primarily aimed at even better protection of the data contained in the generated files. It has a significant impact not only on the protection of the confidential company information, but also increases the security of the personal data.

To obtain any file from the Startquestion.com platform, log in to your user panel.

After sending a request to generate a file to the Startquestion.com platform, the system will decide on its own whether it can generate it in real time. If the size and complexity of the data is so large that the generation can not take place here and now, the user will be informed about it.

In the first case, the browser's download of the file will start immediately, and it is the same as any other browser-downloaded file. After its completion, the file will be on the hard drive of your device. Additionally, the information about the generated file will be noted in the Downloads, where the file will be available for re-download for 7 days. This solution ensures security (downloading the file can only take place after logging in to the platform), convenience (the file download process begins immediately after sending the request to the platform) and certainty (for 7 days you can return to the file and download it again in the Downloads).

In the second case, the user will be prompted to start generating the file and be invited to visit the Download Center. After going to the Downloads you will be able to track the status for each of your files. In this regard, the platform indicates different states, visible in the Status column:

In the "Download Center" you can find other files which you have generated while working on the Startquestion platform. The subsequent lines mean one file and are arranged chronologically.

In each line you will find the following information about the given file: