In this post, we will explain how to print the survey links with tokens without identifying the respondent. Thanks to this function, you can invite respondents to complete a survey in another way than by sending e-mails, while having full control over who will fill in your survey. You can print the links with the access codes (tokens) and hand them over to the respondents, or put them in a special jar so that everyone can draw their access code. This way, you will guarantee the respondents a sense of the anonymity of the survey.

How to print the survey links with tokens without identifying the respondent?

1. The first step is to set the appropriate security level for your survey. To do this, click the Settings, and then go to the Survey Settings.

2. For the offline token distribution to take place, the security of the survey must be of the highest level.

3. If you would like the answers not to be tied to the tokens or you plan to provide the respondents with the tokens in a random way (for example, everyone draws a card with a code), select the "Respondent identification - off" option, this will guarantee your respondents a sense of anonymity.

4. At the end of this step, you have to select the option which will allow you to correct the previously completed survey - a reusable token.

5. In the next step, go to the self-distribution by clicking on the Collect tab, and then Custom distibution.

6. Then click the "Generate empty tokens" .

7. You will be taken to a form where you can enter the predictable number of the respondents. For example, 20 participants took part in the training, so the number of tokens is 20. Click Generate.

8. You can export the finished list and save it on your computer in the XLSX or CSV formats.

How to print the survey links with the tokens with the respondent's identification enabled?

1. Click Settings and then go to the Survey Settings tab.

2. In the next part, go to the security settings to set the survey to the appropriate settings - in order for the offline token distribution to take place, the security of the survey has to be at the highest level.

3. If you have a defined group of respondents - but you want to provide the respondent with a other token than via the e-mail, select the "Respondent identification - enabled" option. Remember, if you disable the respondent's identification, you will not have the option to import from a file.

4. If it is necessary, you can also choose the option of the single or multiple use of the token - this option is especially useful if the respondent wishes to improve his or her fill.

5. When you choose the correct settings for you, click save.

6. In the next part, you need to import the file. To do this, go to the Collecting tab and then select the Custom distribution. Select the Import from a file.

Import from a file

1. Click Import from a file, pay attention to how your file should look like so that its import to the system will run smoothly, then use the Select a file option and enter the location of the contact list on your computer's disk. You will confirm your choice by clicking Add.


The file may contain not only the respondent's e-mail addresses, but also data labels. This way you can automatically create a contact list which also contains other data than just an e-mail address.
Thanks to this solution, you can also add your own token for each respondent from the contact list, which will be used automatically instead of generating them by the system.
All you need to do is to create a Token column in the file you import and assign a valid (unique, alphanumeric, 6-character) token to each e-mail address, which will then be assigned to a given respondent in the system.

What is worth remembering?

  • Instead of providing the respondent with the survey link containing the token, you can also provide the standard survey link separately and the token separately. After entering the survey address, the respondent will be asked to enter his token to start filling the survey.

  • The completed list, downloaded to the computer's disk, contains the respondent's ID, his token and a link to the survey. It also contains information on the current status of completing the survey by the individual respondents.

  • Thanks to the reusable token, the respondent has the option to change his answers in the survey, even if he has already completed it once. The re-filling will cause the old results to be overwritten with what the respondent changed in the survey.

Did this answer your question?