Connecting survey data with the User.com marketing automation platform is a great way to enrich your audience profiles and automate your activities. At Startquestion.com, we offer the possibility to integrate your forms with User.com as part of a dedicated implementation service.
What do you gain from the integration?
Our solution allows for the seamless transfer of information directly from completed surveys to your User.com database. We support two main scenarios:
Updating current users: If you send a survey to people who are already in your User.com database, their answers will automatically update specific attributes on their profiles (e.g., NPS score, job title, or satisfaction level).
Creating entirely new contacts: If a new person fills out the survey (e.g., via a contact form on the website), the system will automatically create a new record for them in User.com, attaching all the provided answers.
Additionally, completing a survey can trigger specific events in User.com, which allows for the immediate launch of mailing campaigns, automation paths, or notifications for your sales team.
What does the implementation look like?
To guarantee that your data always arrives flawlessly, we have prepared a dedicated integration with User.com. In practice, this means a few extra steps during configuration that will ensure full connection stability.
No ready-made toggle in the panel: The integration cannot be set up independently from our platform. The entire configuration of the connecting mechanisms and field mapping takes place directly on our side.
We take care of the technicalities: You don't have to worry about webhooks, endpoints, or data formatting. The only thing we will need from you at the implementation stage are the access credentials for the integration (API Key and subdomain) and information on which fields you want to connect.
Individual pricing: Since every User.com account is different and requires specific data mapping (e.g., a different number of questions, various event scenarios), this is an additional service subject to individual pricing.
How to start the integration process?
To price and launch the connection with User.com, just follow a few simple steps:
Contact us: Write to our support email address contact@startquestion.com.
Describe your goal: Let us know which surveys you want to send data from, whether you want to create new contacts or only update existing ones, and what attributes in User.com should be populated with the answers.
Pricing: Based on your requirements, our team will analyze the workload and provide you with an individual quote.
Configuration: After your approval, we will ask for the necessary authorization keys and take care of implementing and testing the integration.
Done! Your data will start seamlessly feeding into the User.com system.